Effective Date: September 14, 2026
Ecoflow values your privacy and is committed to protecting your personal information.
Information We Collect
We may collect:
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment details
- Device information
- IP address
- Browser information
How We Use Information
We use collected information to:
- Process orders
- Deliver products
- Provide customer support
- Improve website performance
- Prevent fraud
- Communicate order updates and promotional offers
Information Sharing
We do not sell or rent personal information.
We may share information with trusted third parties including:
- Payment processors
- Shipping providers
- Website hosting providers
- Government authorities when legally required
Cookies
Our website may use cookies and similar technologies to improve user experience and analyze website traffic.
Data Security
We implement industry-standard security measures to protect customer information. However, no method of internet transmission is completely secure.
Your Rights
Depending on your location, you may have the right to:
- Access your information
- Correct inaccurate information
- Request deletion of personal data
- Restrict processing of your information
Contact Information
Email: [email protected]
Phone: 4594816245